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FAQ
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We've been around for quite a while; our parent company, IT7 Networks , operates since 2004. Bandwagonhost servers are managed by the same team of ...
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This is possible due to the very efficient server management workflows we've been developing since 2003. For example, our entire infrastructure relies...
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Yes, we have 30-day money back guarantee, subject to our Terms of Services. Please submit a request for full refund by navigating to: https://bandwa...
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So far we've been successful at maintaining at least 99.9% uptime across our servers, and we have the intention to keep it that way. We do not offer formal uptime guarantee though.
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Generally no, unless there is an issue with our service that prevents your application from operating normally. If you need help installing or configu...
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You can cancel anytime, we do not have any specific cancellation procedure. You can either cancel your service from your control panel, or simply stop...
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We use KVM with our own proprietary management software (KiwiVM).
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It is KiwiVM - we have developed it from scratch. It is the most efficient VPS control panel in the world - you will love it!
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You will not incur any overage charges. Instead, your VPS will be automatically suspended until the end of the month. You will be able to upgrade to a...
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Automatic payments First and foremost: we never charge your Credit Card or Paypal account automatically. We do not store customer's payment info...
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Changing billing cycle It is possible to modify billing cycle without having to contact support. Please note, however, that if you have already re...
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It is possible to use affiliate links with our mirror domain in the same way as with our primary domain (bandwagonhost.com). Here is how it works: ...
VPS Features
All VPS come with the following:
- PPP and VPN support (tun/tap)
- Instant RDNS setup
- Full root access
- Powered by KiwiVM
Satisfaction Guarantee
Thinking about switching to us?
- Instant setup
- 99% uptime guarantee
- Anytime cancellation
- 30-day money back guarantee